One inventory number that every system that touches it agrees on.
Multi-channel retail breaks on data disagreement long before it breaks on traffic. We build the orchestration layer that keeps web, marketplace, store, and warehouse telling the same story.
Retail technology built around the customer
Vortex Web Innovate is a provider of retail and commerce solutions that seeks to resolve various challenges associated with the modern retail environment. The most common user expectations are convenience and a personal touch. Contemporary consumers have many options at their disposal, so they are more inclined to choose those who can offer a tailored approach, addressing their specific requests and requirements.
What breaks in modern retail
Disconnected Systems
Elevated Customer Expectations
Complicated Inventory Management
Various Repetitive Procedures
Lack of Insights
Data Security Concerns
What we build
headless commerce, inventory and order orchestration, marketplace platforms.
Headless and composable commerce platforms
Order management and distributed order orchestration
Inventory visibility across channels and locations
Marketplace integration and management
Store systems and POS integration
Loyalty and customer data platforms
Peak readiness engineering
ERP and WMS integration
Compliance
Secure customer data profile storage, purchase history, personal, and business data handling while providing appropriate access control and encryption.
Developing and designing secure payment processing chains and systems that protect card data and reduce fraud.
Establishing and designing authentication, authorization, and user account management procedures and securing customer data, employees, and administrative accounts.
Designing procedures and systems around fraud management, suspicious activity detection, and control systems to secure online commerce platforms.
Securing all API connections to and from the payment processing platform including inventory systems, CRM, ERP, payment processors, and other relevant systems.
Developing and designing data protection and compliance procedures around data processing, consent, retention, and security controls to meet all relevant data protection standards.
Designing procedures and systems that record customer access, administrative, transaction, and system activity for audit and investigative purposes.
Securing the application's software systems and cloud infrastructure while ensuring continuous risk reduction, monitoring, and improvement procedures.
Talk to someone who's worked in your constraints
Two weeks of technical discovery, a written architecture assessment, and an honest read on what your regulatory environment makes expensive.
